Question 1

Can I include images, videos or gifs in my FAQ?

Accepted Answer

Yes. Follow these steps to add media:

Go to App Settings
Manage FAQ
Create or select the question for which you want to add media
When editing your answer, click the video, image or GIF icon
Add and save media from your library

Question 2

Why does Kangen Water sometimes have an odor?

Accepted Answer

Unpurified water has minerals in it1. LeveLuk is designed to handle a standard amount of minerals. When the amount of minerals or free carbon dioxide2 is greater than usual, the minerals occasionally react with the anti-bacterial feature3 of the water supply hose, giving off a smell.
We have prepared a water supply hose for such cases. When running water through the appliance for the first time, please set it on purified water and let it run for two to three minutes longer than usual.

1Minerals - Ca (calcium), Mg (Magnesium), Na (Sodium), Ka (Potassium) and other nutrients found in food and water. Minerals found in water are said to be especially good for the health in optimum amounts.

2Free carbon dioxide - Carbon Dioxide found in water. Some people prefer the taste of water with carbon dioxide, which tends to have lower pH levels. Water with less carbon dioxide is said to be better for the health. Japanese sake tastes better when there is a moderate amount of carbon dioxide in it.

3Anti-Bacterial feature - Appliances such as the LeveLuk that produce something for human consumption are given anti-bacterial treatment. These appliances often comprise many different parts, and it is especially important that the parts where water passes through are not contaminated.

Question 3

Can Kangen Water be used to take medication?

Accepted Answer

No. Medication should be taken with 7.0 pH Clean Water.

Question 4

What about differences in quality of raw water?

Accepted Answer

The type of original tap water used affects the quality of Kangen Water® and acidic water produced by electrolysis. Although water produced with municipal city water is not affected, the efficiency of electrolysis drops when well water is used since it tends to hold a lot of free carbon dioxide1, as well as in cases where water comprising only a small amount of electrolytic minerals is used. Conversely, in cases where the water has excess minerals, the taste may be affected, or Kangen Water® produced may be too high in pH level. Since the water pressure of the faucet affects the production of water, it is important to confirm that genuine Kangen Water® is being produced by regularly checking that it is set at the correct pH level, and checking the bubbles. In order to take into account the differences in the quality of the original tap water, please run a check on a daily basis.

1Free Carbon Dioxide - Carbon Dioxide found in water. Some people prefer the taste of water with carbon dioxide, which tends to have lower pH levels. Water with less carbon dioxide is said to be better for the health. Japanese sake tastes better when there is a moderate amount of carbon dioxide in it.

Question 5

What are the benefits of consuming Kangen Water?

Accepted Answer

The benefits of consuming Kangen Water® are the minerals it contains and the optimal hydration it offers.

Question 6

What is Mengen Effect of consuming Kangen Water?

Accepted Answer

Depending on how it is consumed, and on the individual's physical state, it is possible (although uncommon) to experience constipation or diarrhea a few days to a few weeks after first starting to drink it. In herbal terms this is known as the Mengen effect1. The two conditions are particularly similar in that both cases, the remedy is so effective that it has a negative effect. If this occurs, the amount of intake should be reduced to half or a fourth of the previous amount until symptoms clear. Once symptoms have subsided, it is okay to resume intake. However, increasing the amount of intake will not alleviate the symptoms. Since halting intake completely may also affect the body, it is best to continue intake, but in lesser amounts. If there are no signs of improvement, please consult a doctor or pharmacist.

1Mengen effect - Your body may start hurting several hours or a day after you receive chiropractic. The technical term for this is the Mengen effect. It is a natural physical response, where the body tries to go back to normal after muscles and bones have been adjusted.

Question 7

What is beauty water (acidic water) and Strong Acidic Water?

Accepted Answer

Acidic water has a pH of around 5.5-6.5. The Japanese Ministry of Health, Labor and Welfare has certified acidic water as an astringent1.

1Astringent - Acidic water works as an astringent for toning your skin. 'Astringent water' refers to acidic beauty water.

Question 8

How do I use Kangen Water for beauty care?

Accepted Answer

Because winter air is extremely cold and dry, skin care is especially important during this time. Without taking care of your skin properly, you will suffer from dry and rough skin. Bodily fluids play an important role in maintaining your body temperature and the health of your skin. Drinking alkaline Kangen Water® can help maintain glowing, smooth skin. Since it is important to maintain your skin's pH level between 5.0 and 6.0, we recommend spraying acidic water1 on your skin at regular intervals throughout the day. During the winter, bathing in acidic water can help preserve the moisture of your skin. We also recommend that you eat foods and fruits that include high levels of vitamin C, A and E. Treating your skin with beauty water will let you enjoy life even more by giving you smooth and youthful skin.

1Acidic water - Acidic ionized water produced by electrolysis with a pH between 4.0 and 6.5. Its astringent effect is certified by the Japanese Ministry of Health, Labor and Welfare. Excellent for skin care.

Question 9

What is the proper method of Strong Kangen Water/Strong Acidic Water, and how long do they last?

Accepted Answer

Among the five types of water produced by LeveLuk, the two types for drinking (purified water/Kangen Water®) must be used fresh. Please keep these two types of water in the refrigerator for no more than 4-5 days and replace the water in your take-out bottle everyday. For water used for domestic purposes, including Acidic Water, Strong Acidic Water and Strong Kangen Water, less care is required, but we recommend changing your supply once a week. To store, please place the water in a lightproof container1, fill it to the very top to avoid unnecessary contact with air, and store it in a cool, dark place (the refrigerator is ideal).

1Lightproof container - Container that keeps light out.

Question 10

What is the proper amount/method of drinking Kangen Water?

Accepted Answer

There are no set rules regarding how to drink Kangen Water® or how much to consume.