Privacy Policy & Terms of use
Terms & Conditions
The following contract will be signed between Wedixo and the prospective client whenever they are ready to proceed with the services and booking.
The receipt of your deposit, advance payment, or final payment will indicate that you have read these Terms and Conditions and that you have accepted them. The Terms and Conditions below form the basis of the contractual relationship between Wedixo and its clients. Our clients must understand and accept these Terms and Conditions.
How to Book –
As soon you are ready to proceed with the reservations, we shall send you our invoice for the 40% of the total wedding cost as an advance payment either cash or bank transfer (details will be provided upon knowing your choice to pay). The remaining 60% can even be paid by you on the day of the event (unless specified otherwise in certain cases). Please note that some hotels need 100% payment before the wedding, therefore it is advisable to make all the payments before the wedding date unless specified by the wedding planner on partial payment, but even in this case we need a Credit card guarantee.
Once you submit the advance payment we would keep you updated on arrangements.
In addition to the advance for wedding arrangements, 100% payment in advance will be required for booking of air/train tickets.
Amendment –
We do not encourage changes in the confirmed arrangements. But if you do need to make changes to the arrangements which are already confirmed, we will do everything possible to accommodate the changes, depending on the availability of various segments of the services booked versus the new requirements. However, the changes will be subject to certain minimum amendment/administration charges.
Cancellation –
We would deeply regret your decision to cancel your wedding. However, we realize that there are many valid reasons that this can happen. Cancellation must be notified in writing and will take effect the day it is received by Wedixo. The following cancellation charges will apply:
Charges will apply: -
90 days before arrival - 30% of the advance deposited
Between 90 days to 60 days before arrival - 50% of the advance deposited
Between 60 days to 15 days before arrival - 70 % of the advance deposited
Between 15 days to 7 days before arrival - 85% of the advance deposited
7 days before arrival - NO REFUND
Note:
* Palace on Wheels and other Luxury Trains are non-refundable.
* Flight Tickets/train tickets – REFUND subject to terms and conditions as laid down by concerned airline/Indian Railway. A 10% service charge will be levied.
* Different hotels have different hotel policies for refund and cancellation which will be shared with you at the time of booking and therefore will be as per their terms and conditions.
* For entertainment options, for eg, celebrity or a playback singer, etc, a separate contract is signed which will be shared with you as well.
* Bank and allied transaction charges will have to be borne by the clients for all money transfers.
General Booking Conditions:
Travel Insurance:
You are required to ensure that you are adequately insured for the full duration of the tour in respect of illness, injury, death, loss of baggage and personal items, cancellation, and curtailment. The choice of the insurer is the sole discretion of the client.
Amendments to confirmed arrangements:
Wedixo offers its clients customized wedding packages of land and/or air services using various suppliers. The cost of your travel arrangements is subject to the possibility of changes and surcharges beyond our control and may occur in connection with governmental action, currency exchange rate fluctuation, and increases in suppliers' prices. While Wedixo will use its best endeavors to provide all wedding packages as confirmed, reasonable changes in the itinerary may be made if deemed necessary or advisable by our experienced staff, and will suggest the same before making the changes in the package.
Communications:
Contact Wedixo through email or phone. If for any reason, you fail to receive any reply from Wedixo regarding your wedding package status within 24 hours from the time you submitted the booking request.
Please contact:
Mobile: +91-9893740883
Email: support@wedixo.com
Responsibility:
Wedixo shall not be liable for any loss, injury, or damage to person, property in connection with climatic conditions, sea fire, breakdown of machinery or equipment, acts of government or other authorities, wars whether or not declared, civil disturbances, strikes, riots, thefts, epidemics, quarantines, medical. Wedixo shall not be responsible for any additional expenses of liability sustained or incurred by the tour member as a result of any of the aforementioned causes.
Privacy Policy
Wedixo (“us”, “we”, or “our”) operates www.wedixo.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at www.wedixo.com.
Wedixo.com is committed to protecting user privacy and using our technology in the safest way. We understand that all users of our web site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party. Our policy is both specific and strict. It complies with the Indian law [and with the laws of all jurisdictions of which we are aware]. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.
We regret that if there are one or more points below with which you are not happy, your only recourse is to please leave our web site. Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site.
By using the Wedixo.com, you consent to our practices described in this Privacy Policy. We will post notices of all changes that materially affect the way in which your personally identifiable information may be used or shared in updates to our Privacy Policy. If you continue to use Wedixo.com and Services after these notices of changes have been posted to the site, you hereby provide your consent to the changed practices.
1. How We Collect Your Information
The first thing to remember about privacy is that there is only so much information that any website can collect without your answering of specific questions. For example, in order to post any content on the Wedixo.com, you must first register. During the registration process you are required to provide certain personally identifiable information, such as your e-mail address etc..
Wedixo.com captures IP addresses, a unique device ID, system and browser type, domain names, the dates and times that you visit the site, referring website addresses, and other such information for system administration, troubleshooting, and to examine overall traffic trends. This information, in aggregate form, is recorded for administrative purposes only. IP addresses are not linked to any personal information. We also use cookies and similar technology (as described below) to collect information for the purpose of customizing the content you receive.
We also may collect information from third party websites like Facebook and Twitter. If you connect to our site via Facebook, Facebook provides us with certain demographic information from your Facebook account to the extent that you elect to make publicly available on Facebook. If you have any questions about Facebook's Privacy Policy.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
REGISTRATION DATA
If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time by inform to our executive (except changing your username). Website administrators can also see and edit this information.
SUPPORT DATA
If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third party wix ticketing system. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket. wix adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: wix Privacy Policy.
COMMENTS
When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.
CONTACT FORM
Information submitted through the contact form on our site is sent to our company email, hosted by wix. wix adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: wix Privacy Policy.
These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.
GOOGLE ANALYTICS -
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website, please use this link: Google Analytics Opt-out.
CASES FOR USING THE PERSONAL DATA
We use your personal information in the following cases:
Verification/identification of the user during website usage;
Providing Technical Assistance;
Sending updates to our users with important information to inform about news/changes/blogs etc.;
Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security over our customers’ personal information;
Customize the website to make your experience more personal and engaging;
Guarantee overall performance and administrative functions run smoothly.
3. EMBEDDED CONTENT
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:
FACEBOOK
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy.
TWITTER - We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy.
YOUTUBE - We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
2. User Content
Any content (comments and reviews) you post on the Wedixo.com becomes public. By submitting any comments and reviews, this information may be collected and used by others. User Content may be also used by Wedixo.com as described in our Terms of Service. We are not responsible for any personally identifiable information that you choose to include in such User Content. You understand and acknowledge that, even after removal, copies of User Content may remain viewable in cached and archived pages or if other users have copied or stored your User Content.
3. Use of your Personal Information
Your registration is handled through wedixo.com and subsequently, all of your information is stored and used through their technology.
1. Wedixo.com collects and uses your personal information to operate the Wedixo.com and deliver the services you have requested. Wedixo.com also uses your personally identifiable information to inform you of other products or services available from Wedixo.com and its affiliates.
2. Wedixo.com does not sell, rent or lease its user lists to third parties.
3. Wedixo.com will use any data collected to enforce our Terms of Use, to comply with legal obligations, act under exigent circumstances to protect the personal safety of users of Wedixo.com or the public, and otherwise manage our business.
4. Wedixo will only use and share your information as described in this policy.
5. Wedixo.com does not sell, rent or lease its user lists to third parties. Wedixo.com will only use and share your information as described in this policy.
4. Use of Cookies
Like most websites, Wedixo.com uses "cookies" to help you personalize your online experience. A cookie is a tiny data file which resides on your computer and allows Wedixo.com to recognize you as a user when you return to the Wedixo.com from the same computer and browser. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Wedixo.com or Services you visit.
5. Third Party Advertisers
Advertisements, promotions and offers from third-party advertisers may be provided to you while you are visiting the Wedixo.com. We may also use third-party widgets (i.e. Facebook plug-ins). These companies may employ cookies and action tags (also known as single pixel gifs or web beacons). Any information that these third parties collect via cookies and action tags is completely anonymous. Wedixo.com does not have access to or control of the cookies or action tags that may be placed by the third-party. These widgets have no access to your contact information stored on Wedixo.com unless you choose to share it with them.
6. Third Party Content
Wedixo.com contains links to other websites. We are not responsible for the content, operation or privacy practices of these other websites. We encourage you to be aware that when you leave our site, you should read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by Wedixo. Wedixo.com is not responsible for the privacy practices of websites outside of the Wedixo.com family of websites.
7. Data Security
Wedixo.com follows generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. We use industry standard efforts to safeguard the confidentiality of your personal identifiable information, such as firewalls and Secure Socket Layers (SSL) where appropriate. We also protect the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.
But no method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can send us an email at support@wedixo.com.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
Optional Clauses
Registration in order to use the client portal of this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
8. Account
Once you become a registered user of Wedixo, you will receive an account, accessible by a password of your choosing. You are responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to immediately notify Wedixo.com of any unauthorized use of your account or any other breach of security known to you.
9. Legal Disclaimer
Though we make every effort to preserve your privacy we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
10. Changes to this Policy
Wedixo.com will occasionally update this Privacy Policy to reflect company and customer feedback. Wedixo.com encourages you to periodically review this Policy to be informed of how Wedixo.com is protecting your information.
11. Contact Information
Wedixo.com welcomes your comments regarding this Privacy Policy. If you believe that Wedixo.com has not adhered to this Policy, please contact Wedixo.com at support@wedixo.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.
Surveys & Contests
From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share your data that we hold based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 90 days.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at support@wedixo.com or by post to:
Shop no. 4 Mittal market, Sarafa Bazaar, Daulat Ganj, Gwalior, Madhya Pradesh 474001 India
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please visit: https://wedixo.in. We will respond to your request within 30 days.
This privacy policy was created using Termly’s Privacy Policy Generator.